by Darren Smith, Weekend Contributor.
There are times when you have to cut ties to a vendor when the arrangement no longer is suitable. Then, there are other times when the insolence and lack of respect is so great that if the internet was not available to vent such consternation we probably would boil over in frustration.
American Airlines won the latter approach by leaving my wife stranded–alone in an airport–lied about there being no accommodations to carry her through the night, and refused any form of compensation for their failure to schedule crew members for the flight, leading to this debacle.
Since it was not in American Airline’s interest to offer a hotel room or at least courtesy voucher for another flight here’s some negative publicity as a parting gift to you.
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